Terms of Service

Effective date: September 14, 2025

Welcome to Silent Medicine (the “Site”). These Terms of Service (the “Terms”) form a binding agreement between you and Silent Medicine regarding your access to and use of our website, content, forms, and emails (together, the “Services”).

Who we are. Silent Medicine is a brand of The Doctors Doctor – The Healer Is Within Us LLC (“Company,” “we,” “us”). These Terms govern your use of the Silent Medicine website and related services.

By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1) Educational Use Only — No Medical or Psychological Advice

Silent Medicine shares personal reflections, educational resources, and general wellness information. We do not provide medical, psychological, or other professional advice, diagnosis, or treatment.

  • Content is for educational purposes only and is not a substitute for professional care.
  • If you have a medical or mental‑health emergency, call 911 (or your local emergency number) or contact a qualified professional.

See our Editorial Policy for more on how we create and review content.

2) Eligibility

The Services are intended for individuals 18 years and older. By using the Services, you represent that you are at least 18 and have the legal capacity to accept these Terms.

3) Accounts, Emails & Waitlists

You do not need an account to read the Site. If you join our newsletter, request a resource, or join a waitlist:

  • You agree to receive transactional emails related to your request (e.g., double opt‑in, delivery emails, reminders).
  • Marketing emails require your consent and include an unsubscribe link. You can unsubscribe at any time.
  • We may remove or restrict sign‑ups that appear fraudulent or abusive.

For how we collect and use data, see our Privacy Policy.

3A) Payments, Bookings & Refunds

From time to time, we may offer paid resources, sessions, courses, or memberships (collectively, Paid Services).

  • When terms apply. Paid Services may be governed by additional or separate written terms presented at purchase or booking (e.g., a Coaching Agreement). If there is a conflict, those terms control for the Paid Service.
  • Fees & billing. Fees are due at the time of purchase/booking unless we say otherwise.
  • Refunds. All fees are non‑refundable unless expressly stated in writing (to the extent permitted by law). This includes coaching fees, no‑shows, and partial use, except where a mandatory consumer law grants you additional rights.
  • Rescheduling. If a session allows rescheduling, we will state the window and process at booking.
  • Chargebacks. You agree not to file a chargeback without first contacting us to resolve the issue in good faith.

4) Intellectual Property

Unless otherwise noted, the Services (including text, images, graphics, logos, and layout) are owned by Silent Medicine and protected by intellectual‑property laws.

  • You may view and make personal, non‑commercial use of content.
  • You may not copy, reproduce, republish, distribute, modify, translate, create derivative works, or exploit the content without written permission.
  • All trademarks, logos, and service marks are the property of their respective owners.

5) Acceptable Use

You agree not to:

  • Violate any applicable law or regulation;
  • Interfere with or disrupt the Services or security features;
  • Use automated means (scrapers, bots) to access or copy content without permission;
  • Submit unlawful, harmful, or misleading information through forms; or
  • Impersonate any person or misrepresent your affiliation.

We may suspend or limit access for suspected violations.

6) Links, Resources & Affiliate Disclosure

We may link to third‑party websites or resources. We are not responsible for their content, policies, or practices.

Some links may be affiliate links. If you purchase through an affiliate link, we may earn a small commission at no extra cost to you. Our editorial choices are independent; affiliate relationships do not influence our recommendations. We mark affiliate links in the code (e.g., rel="sponsored nofollow noopener") and disclose material relationships where applicable.

For more detail, see our Editorial Policy and Affiliate page (when available).

7) Accuracy, Availability & Changes

We strive for accuracy and clarity; however, information may be incomplete, outdated, or contain errors.

  • We may update, correct, or remove content at any time without notice.
  • The Services may be unavailable at times for maintenance or technical reasons.

8) Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SILENT MEDICINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error‑free, or that any defects will be corrected.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SILENT MEDICINE OR ITS OWNER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

Liability Cap. Our total aggregate liability for any claim relating to the Services is limited to USD $100. Nothing in these Terms requires Silent Medicine to refund any fees unless required by law or expressly stated in a separate written agreement.

10) Indemnification

You agree to indemnify, defend, and hold harmless Silent Medicine from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services or violation of these Terms.

11) Third‑Party Services

We may use third‑party services to operate the Site (e.g., hosting, analytics, email service providers). Your use of those services may be subject to the third party’s terms and privacy practices. See our Privacy Policy.

12) DMCA / IP Concerns

If you believe materials on the Site infringes your copyright, please email us with the details required under the DMCA (or applicable law):

  • Your contact information;
  • Identification of the copyrighted work and the allegedly infringing material;
  • A statement that you have a good‑faith belief that the use is not authorized; and
  • A statement, under penalty of perjury, that the information is accurate and that you are authorized to act.

Send notices to: hello@silentmedicine.com

13) Dispute Resolution; Binding Arbitration; Class Action Waiver

Before filing any claim, you agree to first email us at hello@silentmedicine.com and allow up to 30 days for informal resolution. If we cannot resolve the matter informally, you and Silent Medicine agree to resolve all disputes through final and binding arbitration on an individual basis, except as noted below.

  • Arbitration rules & forum. Arbitration will be conducted under the AAA Consumer Arbitration Rules (or comparable rules if AAA is unavailable). Unless we agree otherwise, the arbitration will take place in Fresno County, California, or by video/phone at the arbitrator’s discretion.
  • Small‑claims option. Either party may bring an eligible claim in small‑claims court in Fresno County, California, instead of arbitration.
  • Class‑action waiver. You and Silent Medicine waive any right to participate in a class, collective, or representative action or proceeding. No class arbitration is permitted.
  • Injunctive relief carve‑out. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual‑property or prevent unauthorized use of the Services while arbitration is pending.
  • Opt‑out. You may opt out of this arbitration agreement within 30 days of first agreeing to these Terms by emailing hello@silentmedicine.com with subject line: Arbitration Opt‑Out and your full name and the email you used with the Services. Opting out will not affect your access to or use of the Services; for any disputes after a valid opt-out, the forum will be the courts specified in Section 14.
  • Severability. If the class‑action waiver is found unenforceable as to a particular claim, then the entire arbitration agreement will be unenforceable for that claim, and such claim will proceed in court (see Section 14).

14) Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to conflict‑of‑laws principles. Except as provided in Section 13 (Arbitration), you agree to the exclusive jurisdiction and venue of the state and federal courts located in Fresno, California for any dispute arising from the Services or these Terms.

15) Severability; Waiver

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Any waiver by Silent Medicine of a breach or default under these Terms must be in writing and will not constitute a waiver of any other or subsequent breach or default.

16) Changes to these Terms

We may update these Terms from time to time. The “Effective date” above reflects the latest version. Changes take effect when posted. Your continued use of the Services after changes means you accept the updated Terms.

17) Contact

Questions about these Terms?

Email: hello@silentmedicine.com
Postal: Available upon request for rights requests and legal notices.

These Terms are provided for general informational purposes and do not constitute legal advice.